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Service Desk

TMCS Service Centre

Contact Centre:

Please call us at 1-604-233-6268 ext. 4

If you have a site outage please call our contact center for assistance.

Portals

  • Air Canada Maintenance Training & Qualifications Service Desk

    Welcome! You can raise an Air Canada Service Desk request from the options provided.

    Bienvenue! Vous pouvez faire une demande au Centre d’assistance Air Canada à partir des options fournies.

  • Customer Service Desk

    Welcome!
    For urgent support during weekends, as well as for outages, please call our 24/7 Emergency Support line without delay: 1-604-233-6268, extension 4.

    You can raise a Service Desk request from the options below.

Suggested forms

  • Request for Air Canada Employee TRAX Authorization (Qualification) / Demande d'autorisation TRAX d'employé d'Air Canada (qualification) in Air Canada Maintenance Training & Qualifications Service Desk

    This request type is used for internal Trax Qualification requests and/or training requests for Training conducted by the internal ACM Trainers.

  • Create a Support Ticket in Customer Service Desk
  • New User Creation/Deactivate User/ Création d'un nouvel utilisateur/Désactiver un utilisateur in Air Canada Maintenance Training & Qualifications Service Desk
  • TMDS Course Enrollment / Inscription au cours in Air Canada Maintenance Training & Qualifications Service Desk
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