Service Desk

TMCS Service Centre

Contact Centre:

Please call us at 1-604-233-6268 ext. 4

If you have a site outage please call our contact center for assistance.

Portals

  1. Air Canada Maintenance Training & Qualifications Service Desk

    Welcome! You can raise an Air Canada Service Desk request from the options provided.

    Bienvenue! Vous pouvez faire une demande au Centre d’assistance Air Canada à partir des options fournies.

  2. Customer Service Desk

    Welcome! You can raise a Service Desk request from the options provided.

Suggested forms

  • Create a Support Ticket in Customer Service Desk
  • Hotel and Accommodation Requests / Hôtel et Hébergement Demande in Air Canada Maintenance Training & Qualifications Service Desk

    This request type is intended for Air Canada station Administrators and Managers to request hotel and accommodations for employees while assigned to training which requires out of town accommodations.

  • TMDS Course Enrollment / Inscription au cours in Air Canada Maintenance Training & Qualifications Service Desk
  • Request for Air Canada Employee TRAX Authorization (Qualification) / Demande d'autorisation TRAX d'employé d'Air Canada (qualification) in Air Canada Maintenance Training & Qualifications Service Desk

    This request type is used for internal Trax Qualification requests and/or training requests for Training conducted by the internal ACM Trainers.

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